What separates great communicators from average communicators? Research shows it is their ability to connect with people and gain commitment. Great communicators are able to create rapport and they engage people comfortably in open dialog. They creatively address issues and solve problems. They influence and generate enthusiasm for ideas and proposals, and, they gain and sustain commitment to take action and realize results.
Knowledge Resources Group offers a number of Interpersonal Communications services—from workshops to a series of programs to coaching—that provide the insights and tools to better build productive working relationships, handle conflict, and create more focused and effective teams.
Our Interpersonal Communications engagements incorporate some of the following core concepts:
- Understanding the power of perception and its impact on interpersonal communication
- Distinguishing the difference between behaviors and intentions
- Exploring differences in communication style and how to leverage style strengths and adapt to different people
- How listening and feedback skills build agreement and buy-in
- Recognizing the often predictable and ineffective reactions to conflict and learning how to sidestep those traps and harness the value of creative debate
- Determining areas for growth based on new insights and tools
KRG regularly incorporates a personality type indicator when facilitating communications training such as Social Styles, Myers-Briggs (MBTI), the Enneagram, or the DiSC system. These valuable tools assist participants in identifying their own communications style and provide a framework and vocabulary to understand, appreciate, and benefit from the diversity found across organizations today.
Contact us for more information on our Interpersonal Communications workshops and coaching services.
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